Remparo
keeps revenue flowing during a breach
Breaches impact the financial health of institutions long after systems are restored
Revenue Loss — San Diego, CA — 2021
Lost revenue in a 4-week ransomware recovery
(~$113M total disclosed cost)
$3.49B total operating revenue
147,267 patients formally notified (HHS OCR);
1.2M+ current/former patients later covered by the class-action settlement
Ambulance diversion, ~1 month of paper charting,
canceled appointments
Palomar Health
Credit Downgrade — Escondido, CA — 2024–25
BB+ -> B-
Fitch downgrade tied directly to a cyberattack
recovery
REVENUE (YEAR OF BREACH)
$890M total system revenue, FY2024 (year of the
attack); $165.1M operating loss, -18.5% margin
PATIENTS
Two-hospital system serving 500,000+ residents of
North San Diego County
PATIENT IMPACT
Patient portal, phones & fax down ~2 months; billing
“severely disrupted” per Fitch; patients reported
delays reaching specialists.
Sources: Scripps Health regulatory disclosures & HHS OCR (2021–22); Fitch Ratings & Becker's Hospital Review (2024–25); St. Margaret's Health Form 990 & CNN/Chief Healthcare Executive reporting (2021–23). RANSOMWARE DOESN'T STAY IN THE IT DEPARTMENT
Never Lose the Calendar
A ransomware attack shouldn't mean canceled appointments and a waiting room in chaos. Remparo keeps scheduling access available through a secure, isolated pathway so front-desk staff can book, confirm, and manage appointments in real time, no pen-and-paper fallback required.
Keep patients on the calendar.
Maintain HCAHPS even during a breach.
Eligibility & Benefits Checks, Even Mid-Breach
When a cyber attack takes down your EHR or clearinghouse connection, patient care can't wait. Remparo keeps Eligibility and Benefits verification running through a secure, isolated pathway so your front desk and revenue cycle teams can confirm coverage in real time, no manual workarounds required.
Stay operational.
Stay compliant.
Keep patients moving.
Don't Let a Breach Cost You Revenue Too
Downtime doesn't pause your filing deadlines. When a breach knocks out billing systems, claims stack up and timely filing windows quietly close turning a security incident into a revenue crisis. Remparo keeps billing workflows accessible through a secure, isolated pathway, so your team can keep claims moving and deadlines met while the rest of the network recovers.